Online shop operators

You have an online shop and want to be sure you’re in compliance with the relevant laws. You’ve heard of amendments to consumer protection laws and want to modify your online shop to stay compliant. You distribute products which are covered by special regulations. Or you’re not sure if your product labelling or price display meets legal requirements.

Online selling has to meet extensive obligations in providing information - for example, under the distance selling legislation - as well as specific regulations for e-commerce. You not only have to inform consumers correctly of their right to cancel orders, you have to comply with a whole range of other regulations and obligations to ensure that your online shop is in compliance and secure against warning procedures.